Jamf dep12/28/2023 Pro tip for schools: Start this process more than 30 days before the beginning of classes so students can’t remove themselves from management. After the 30 days, these devices will act just like the other devices you have in Apple Business Manager or Apple School Manager. Once a device is activated, a 30-day provisional period begins. Beginning with Apple Configurator 2.5, you can enroll iOS devices regardless of where they were purchased. Fortunately, Apple has provided a way to enroll these devices into your Apple Business Manager or Apple School Manager account. And if you’ve found a way to band-aid this by leveraging user-initiated enrollment, moving to a new MDM is where those band-aids will start to fall off. While it may be tempting to purchase iPads on clearance from your local big-box store, it can make management tricky. It is common for organizations to have iPads that were procured through several routes. What should I do about iOS devices that are not in Apple Business Manager or Apple School Manager? Many schools have their students assist with this process. However, if you follow Jamf’s guide for switching MDMs, you can speed this process by sending a wipe command to your devices after moving your server token in Apple Business Manager or Apple School Manager. Moving a supervised device between MDM vendors means wiping the device. Apple Configurator or Automated Device Enrollment (ADE) used with an MDM solution enables supervision. IOS devices can be “supervised,” which simply means that administrators of an MDM solution control many settings of the device. The next time your devices are wiped, they will enroll into your new management system. When using these deployment tools, you will log into the portal and either move your entire token to your new MDM or create a new MDM server entry and move your devices to that new token. Using Apple Business Manager or Apple School Manager and an MDM solution, end users can automatically enroll and configure new devices without requiring hands-on support from IT. Logistically, how do I enroll user devices into my new solution? These are critical to consider if you want to save time and guarantee a positive end-user experience. Either way, Jamf has your back.īelow are 10 specific questions to ask yourself when you switch MDM vendors. And if you’re still feeling overwhelmed, Jamf offers migration services to help plan and execute this move. Use our MDM Migration Guide to start planning. The best piece of advice we can give you is to plan thoroughly. What are some things to plan for when you switch MDMs? How can you work around limitations between providers? Do you really need to wipe all the devices in your environments? Switching MDM solutions can be a daunting prospect, but given the headaches your current solution might be causing you, it could very well be worth it. With Apple technology constantly evolving – and organizations’ needs always changing – there’s a good chance you may outgrow your MDM vendor’s capabilities. Apple device management can be a complex affair, and many MDM startups fail as a result of trying to offer too much. As the foremost Apple-first, Apple-best mobile device management (MDM) solution, we at Jamf have seen the competition come and go.
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